GENERAL FAQS

    Everything you need to know

    SAFETY

    WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?

    EYES: Flush immediately with water for 15 minutes. If wearing contact lenses, remove after first 5 minutes. SKIN: Wash immediately with water. IF SWALLOWED: Drink a glass full of water. DO NOT induce vomiting. IN ALL CASES. CALL A DOCTOR OR CONTACT A POISONS CONTROL CENTRE IMMEDIATELY (Australia 13 11 26; New Zealand 0800 764 766).

    IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?

    No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non–Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non–Liquid-Plumr®products. It is safe to use any Liquid-Plumr® product in the same drain.

    ARE LIQUID-PLUMR® PRODUCTS SAFE FOR ALL PIPES?

    Yes. Lab tests confirm that all Liquid-Plumr® products are safe for all household plumbing. However, we do not recommend unclog removers in rubber pipes. The products may damage rubber.

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    USAGE

    WILL ANY LIQUID-PLUMR® PRODUCTS CLEAR A FOREIGN OBJECT OR TREE ROOT THAT IS BLOCKING MY DRAIN?

    Liquid-Plumr® products cannot clear a foreign object or tree root from your drain. You’ll need to call a plumber to remove the object.

    CAN I USE LIQUID-PLUMR® PRODUCTS IN MARBLE, FIBERGLASS, CHROME OR PORCELAIN SINKS?

    Absolutely! Use of Liquid-Plumr® products is safe for all types of sinks.

    CAN I USE MY PLUNGER WITH LIQUID-PLUMR® PRODUCTS?

    No. We do not recommend using a plunger when a clog remover is in the drain. There is a possibility that plunging will cause the product to splash back and get on you or your clothing.

    CAN I USE LIQUID-PLUMR® PRODUCTS IN MY DISHWASHER?

    No. Unfortunately, we don’t recommend using clog removers in a dishwasher. Dishwashers frequently use rubber attachment draining, and clog removers may damage rubber.

    CAN I USE LIQUID-PLUMR® PRODUCTS IN MY TOILET?

    No. Liquid-Plumr® products are not designed to remove the waste that may be clogging your toilet.

    IS IT SAFE TO USE LIQUID-PLUMR® PRODUCTS IF I HAVE A SEPTIC SYSTEM?

    Yes. It’s safe to use Liquid-Plumr® products if you have a septic system. The ingredients degrade rapidly and will not harm the bacteria in your tank.

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    STORAGE

    HOW LONG CAN I STORE LIQUID-PLUMR® PRODUCTS IN MY HOME?

    Liquid-Plumr® products work best when used within 12 months of the manufactured date.

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    MONEY BACK GUARANTEE

    HOW DO I CLAIM MY GUARANTEE?

    If you purchase a Liquid-Plumr® product and are not satisfied, you may request a product price refund to our Customer Service by calling 0800 108 858 Monday-Friday, 8:30am – 5:00pm and speak to one of our Customer Service Representatives.

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    LIQUID-PLUMR® PRO-STRENGTH CLOG DESTROYER GEL DRAIN CLEANER

    WILL THIS PRODUCT IMPROVE A SLOW DRAIN?

    Yes. Although this product is formulated to work very effectively through standing water, it may be used on clogs that have resulted in a slow-running drain.

    CAN I USE THIS PRODUCT IN A DRAIN THAT CONTAINS STANDING WATER (WHEN WATER HAS STOPPED FLOWING)?

    Yes. This product is designed to pour through standing water. It is formulated to clear the full clogs that cause water to stop draining.

    CAN I USE THIS PRODUCT TO KEEP MY DRAIN FROM CLOGGING?

    Yes. This product is very effective on full clogs and slow flow drains, and with regular monthly use can help keep your pipes flowing freely.

    HOW MUCH OF THIS PRODUCT SHOULD I USE PER OCCASION?

    For best results, we recommend using 1/2 of our 946mL bottle for every clog problem.

    HOW LONG SHOULD I WAIT BEFORE FLUSHING THE DRAIN WITH WATER?

    Wait at least 15 minutes after pouring this product down the drain before flushing with water. If you have an especially difficult clog, you can safely let the product sit overnight.

    WHAT SHOULD BE DONE IF MY PROBLEM GETS WORSE AFTER USING THIS PRODUCT?

    This may happen when a partially dissolved clog gets lodged further down the pipe. We recommend trying another dose of this product. However, if the problem continues to persist, you should call a plumber, as there are some plumbing situations that even Liquid-Plumr cannot fix.

    IS THIS PRODUCT'S PACKAGING RECYCLABLE?

    Unfortunately, the bottle is not recyclable in New Zealand. Please place it in your general rubbish bin after use.

    WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?

    EYES: Flush immediately with water for 15 minutes. If wearing contact lenses, remove after first 5 minutes. SKIN: Wash immediately with water. IF SWALLOWED: Drink a glass full of water. DO NOT induce vomiting. IN ALL CASES. CALL A DOCTOR OR CONTACT A POISONS CONTROL CENTRE IMMEDIATELY (Australia 13 11 26; New Zealand 0800 764 766).

    IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?

    No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non–Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non–Liquid-Plumr®products. It is safe to use any Liquid-Plumr® product in the same drain.

    WHAT INGREDIENTS ARE IN THIS PRODUCT?

    Ingredients include sodium hypochlorite, sodium hydroxide, surfactants and sodium silicate (corrosion inhibitor).

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    LIQUID-PLUMR® PRO-STRENGTH URGENT CLEAR GEL DRAIN CLEANER

    HOW MUCH OF THIS PRODUCT SHOULD I USE PER OCCASION?

    For best results, we recommend using the entire bottle for every clog problem.

    CAN I USE THIS LIQUID-PLUMR® PRODUCT IN MY GARBAGE DISPOSAL?

    Yes. This product is safe to use in your garbage disposal. When using this product in a drain that contains a garbage disposal, simply follow normal directions for use and flush the product with the disposal running.

    HOW OFTEN CAN I USE THIS PRODUCT?

    Use this product whenever water stops flowing into your drain, which is characterised by standing water. You may also use it whenever you notice a slow-running drain.

    CAN I USE THIS PRODUCT TO KEEP MY DRAIN FROM CLOGGING?

    Yes. This product is very effective on full clogs and slow flow drains, and with regular monthly use can help keep your pipes flowing freely.

    CAN I USE THIS PRODUCT IN A DRAIN THAT CONTAINS STANDING WATER (WHEN WATER HAS STOPPED FLOWING)?

    Yes. This product is designed to pour through standing water. It is formulated to clear the full clogs that cause water to stop draining.

    WILL THIS PRODUCT IMPROVE A SLOW DRAIN?

    Yes. This product is designed to work fast on slow-running drains.

    HOW LONG SHOULD I WAIT BEFORE FLUSHING THE DRAIN WITH WATER?

    If you have a standing water clog, wait at least 7 minutes before flushing with water. If you have a slow flow drain, wait 15 minutes before flushing with water. If you have an especially difficult clog, you can safely let the product sit overnight.

    WHAT SHOULD BE DONE IF MY PROBLEM GETS WORSE AFTER USING THIS PRODUCT?

    This may happen when a partially dissolved clog gets lodged further down the pipe. We recommend trying another bottle of this product. However, if the problem continues to persist, you should call a plumber, as there are some plumbing situations that even Liquid-Plumr cannot fix.

    IS THIS PRODUCT'S PACKAGING RECYCLABLE?

    Unfortunately, the bottle is not recyclable in New Zealand. Please place it in your general rubbish bin after use.

    WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?

    EYES: Flush immediately with water for 15 minutes. If wearing contact lenses, remove after first 5 minutes. SKIN: Wash immediately with water. IF SWALLOWED: Drink a glass full of water. DO NOT induce vomiting. IN ALL CASES. CALL A DOCTOR OR CONTACT A POISONS CONTROL CENTRE IMMEDIATELY (Australia 13 11 26; New Zealand 0800 764 766).

    IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?

    No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non–Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non–Liquid-Plumr®products. It is safe to use any Liquid-Plumr® product in the same drain.

    WHAT INGREDIENTS ARE IN THIS PRODUCT?

    Ingredients include sodium hypochlorite, sodium hydroxide, surfactants and sodium silicate (corrosion inhibitor).

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    LIQUID-PLUMR® PRO-STRENGTH HAIR ELIMINATOR GEL DRAIN CLEANER

    HOW DO I KNOW I HAVE A “HAIR CLOG”?

    Hair is a major component in most bathroom clogs. If anyone in your household has long hair, you likely have a greater amount of hair in your drains.

    WILL THIS PRODUCT IMPROVE A SLOW DRAIN?

    Yes. It's formulated to work specifically on slow drains caused by hair clogs that form at or below the stopper, or clogs that are caused by build-up.

    CAN I USE LIQUID-PLUMR® PRO-STRENGTH HAIR ELIMINATOR GEL IF I HAVE STANDING WATER IN MY SINK (WHEN WATER HAS STOPPED FLOWING)?

    Yes, but for best results, we recommend using either Liquid-Plumr® Pro-Strength Clog Destroyer Gel or Liquid-Plumr® Pro-Strength Urgent Clear Gel for clogs with standing water.

    HOW DO I USE LIQUID-PLUMR® HAIR ELIMINATOR GEL DRAIN CLEANER?

    Slowly pour the entire contents of bottle over the drain opening. For slow drains, wait 15 minutes. For clogged drains, wait for the drain to clear. Then flush with hot tap water.

    HOW LONG SHOULD I WAIT BEFORE FLUSHING THE DRAIN WITH WATER?

    Wait 15 minutes before flushing the drain with water. This product is safe for pipes, and if you have an especially slow drain you can safely let it sit overnight. For fully clogged drains, wait for the drain to clear completely.

    IS IT OKAY TO USE THIS PRODUCT ON MY BATHTUB OR SHOWER DRAIN?

    Yes, you can use as recommended either in bathtub or shower drains.

    CAN I USE THIS PRODUCT IN MY TOILET?

    We do not recommend using this clog remover in toilets. It is not formulated to remove the waste that may be clogging your commode.

    CAN I USE A PLUNGER WITH THIS PRODUCT?

    We do not recommend using a plunger when this clog remover is in the drain. Plunging may cause the clog remover to splash on to you or your clothing.

    CAN I USE THIS PRODUCT IN A WASHING MACHINE OR DRAIN BASIN?

    This clog remover is not recommended for either washing machines or “laundry basins.” It was formulated specifically for fixtures with a plumbing “trap”, standard on most sinks. Additionally, the ingredients could compromise the outlet hose on your washing machine.

    CAN I USE BLEACH IN A DRAIN I POURED THIS PRODUCT INTO?

    Yes, but this won't be necessary. If the clog persists, we recommend using an additional dose of Liquid-Plumr® Hair Eliminator Gel Clog Remover.

    IS IT SAFE TO USE THIS PRODUCT IF I HAVE A SEPTIC SYSTEM?

    Yes, this clog remover is safe to use if you have a septic system. The ingredients will break down before they reach the septic system, and won't kill the natural bacteria that exist there.

    IS THIS PRODUCT SAFE FOR PLASTIC PIPES?

    Yes. Laboratory tests confirm that this clog remover is safe for all household plumbing, including plastic pipes.

    CAN I USE THIS PRODUCT AS A DEPILATORY (BODY HAIR REMOVER)?

    No. This product is not formulated to be safely used on skin. Follow first aid instructions on the label if this clog remover comes into contact with your body.

    CAN I USE THIS PRODUCT IN MY GARBAGE DISPOSAL?

    No, do not use this clog remover in your garbage disposal.

    IS THIS PRODUCT'S PACKAGING RECYCLABLE?

    Unfortunately, the bottle is not recyclable in New Zealand. Please place it in your general rubbish bin after use.

    WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?

    EYES: Flush immediately with water for 15 minutes. If wearing contact lenses, remove after first 5 minutes. SKIN: Wash immediately with water. IF SWALLOWED: Drink a glass full of water. DO NOT induce vomiting. IN ALL CASES. CALL A DOCTOR OR CONTACT A POISONS CONTROL CENTRE IMMEDIATELY (Australia 13 11 26; New Zealand 0800 764 766).

    IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?

    No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non–Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non–Liquid-Plumr®products. It is safe to use any Liquid-Plumr® product in the same drain.

    WHAT INGREDIENTS ARE IN THIS PRODUCT?

    Ingredients include sodium hypochlorite, sodium hydroxide, surfactants and sodium silicate (corrosion inhibitor).

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    LIQUID-PLUMR® INDUSTRIAL STRENGTH GEL DRAIN CLEANER

    WILL THIS PRODUCT IMPROVE A SLOW DRAIN?

    Yes. Although this product is formulated to work very effectively through standing water, it may be used on clogs that have resulted in a slow-running drain.

    CAN I USE THIS PRODUCT IN A DRAIN THAT CONTAINS STANDING WATER (WHEN WATER HAS STOPPED FLOWING)?

    Yes. This product is designed to pour through standing water. It is formulated to clear the full clogs that cause water to stop draining.

    CAN I USE THIS PRODUCT TO KEEP MY DRAIN FROM CLOGGING?

    Yes. This product is very effective on full clogs and slow flow drains, and with regular monthly use can help keep your pipes flowing freely.

    HOW MUCH OF THIS PRODUCT SHOULD I USE PER OCCASION?

    For best results, we recommend using 1/3 of our 1.24L bottle for every clog problem.

    HOW LONG SHOULD I WAIT BEFORE FLUSHING THE DRAIN WITH WATER?

    Wait at least 15 minutes after pouring this product down the drain before flushing with water. If you have an especially difficult clog, you can safely let the product sit overnight.

    WHAT SHOULD BE DONE IF MY PROBLEM GETS WORSE AFTER USING THIS PRODUCT?

    This may happen when a partially dissolved clog gets lodged further down the pipe. We recommend trying another bottle of this product. However, if the problem continues to persist, you should call a plumber, as there are some plumbing situations that even Liquid-Plumr cannot fix.

    IS THIS PRODUCT'S PACKAGING RECYCLABLE?

    Unfortunately, the bottle is not recyclable in New Zealand. Please place it in your general rubbish bin after use.

    WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?

    EYES: Flush immediately with water for 15 minutes. If wearing contact lenses, remove after first 5 minutes. SKIN: Wash immediately with water. IF SWALLOWED: Drink a glass full of water. DO NOT induce vomiting. IN ALL CASES. CALL A DOCTOR OR CONTACT A POISONS CONTROL CENTRE IMMEDIATELY (Australia 13 11 26; New Zealand 0800 764 766).

    IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?

    No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non–Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non–Liquid-Plumr®products. It is safe to use any Liquid-Plumr® product in the same drain.

    WHAT INGREDIENTS ARE IN THIS PRODUCT?

    Ingredients include sodium hypochlorite, sodium hydroxide, surfactants and sodium silicate (corrosion inhibitor).

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